IMPORTANT INFO: COVID-19

OUR COMMITMENT TO YOUR HEALTH AND SAFETY

We take hygiene and cleanliness standards very seriously. We follow the recommendations and measures established by the health authorities on a daily basis and work to implement these additional measures that guarantee the safety of our guests and employees. We are currently working on the following issues:

GENERAL MEASURES:

• Permanent disinfection of the establishment with certified products.
• Reinforcement of hygiene measures in all work areas.
• The different areas of the hotel are ventilated daily.
• Incorporation of hydroalcoholic solution in areas of common use.

1.-RECEPTION AND WELCOME:

• You will receive an online check-in form 3 days before your arrival to expedite the registration process when you arrive at the hotel.
• No parking service is provided by the hotel staff, thus avoiding the handling of cars.

2.- ROOMS:

• Cleaning and disinfection protocol. Increase in the frequency of cleaning and revisions, especially in the areas of greatest contact.
• Use of disinfectant cleaning products approved by the health authorities.
• Disinfection with ozone machines.

3.- RESTORATION (Restaurant and bar)

• Update of the HACCP system according to the COVID-19 context in catering (ICTE, 2020).
• Adaptation of the service with the aim of reducing the manipulation and the intervention of the client in order to prevent the risk of contagion.
• Menus and charts; new materials and QR codes.